CMS, Ambulance Coverage, and Fraud Investigations: Bad for Patients, Dangerous for Providers
When does someone really need an ambulance?
That sounds like a question a doctor should answer. But doctors don’t ride along in EMS units. And in an emergency, there usually isn’t enough time to get a doctor on the scene (let alone obtain a diagnosis) so, judgment calls must be made.
Unfortunately, the federal government is quick to second-guess those judgment calls. More and more often, well-meaning emergency transport providers find themselves accused of ambulance fraud. It’s a serious charge that may carry crippling financial penalties for the providers and in some cases, the very real threat of a lengthy prison sentence.
In many of these cases, government accuses the ambulance company of providing medically unnecessary ambulance services.
But even if the services themselves aren’t called into question, the government can still build a case for ambulance fraud on the basis of the ambulance company’s relationships with other healthcare providers: nursing homes, hospitals, hospices, and so on.
If the government can find any evidence of one party receiving a kickback from another in connection with Medicare or Medicaid-covered services, it will almost certainly swoop in with an intrusive federal fraud investigation. The parties may then be prosecuted as part of a conspiracy to commit fraud, among other charges.
Most reasonable people might view these supposedly self-dealing relationships as common-sense business agreements, the kind that companies in other industries enter into all the time.
But the Department of Justice and its partner agencies are extremely eager to crack down on as many healthcare providers as possible, and they have repeatedly and publicly pointed to ambulance companies as one of their top targets.
If you work in the emergency medical transportation industry (whether as an owner, manager, marketer, billing coordinator, or EMS professional), the need for a vigorous and proactive ambulance fraud defense has never been more apparent.
Oberheiden, P.C. is a team of federal law healthcare fraud defense attorneys with direct experience in ambulance fraud defense. We know that when the government begins to search for wrongdoing, it will likely find some ostensible evidence of whatever it’s looking for. Innocent people and noble healthcare organizations fall into jeopardy as a result.
If you or your emergency medical transport organization has been accused of defrauding the Centers for Medicare & Medicaid Services (CMS) or any other federal benefits provider, an experienced ambulance fraud defense attorney at Oberheiden, P.C. can help.
When Will CMS Pay for Transportation by Ambulance?
Medicare Part B coverage, which includes health insurance coverage for recipients, will generally pay for emergency ambulance services. CMS defines an emergency as any situation in which a patient might be in serious danger and cannot be transported safely by other means.
To receive payment for its services from CMS, an ambulance company must certify that:
- The ambulance transport was medically necessary (in other words, it was the only safe way to transport the patient); and
- The patient needed the ambulance transport in order to receive a Medicare-covered service (or to return from receiving Medicare-covered healthcare services); and
- The patient was transported to a location that meets Medicare’s coverage guidelines; and
- The emergency transportation provider meets all Medicare ambulance requirements.
In some cases, CMS will also pay for non-emergency ambulance services. This is limited to situations in which:
- The patient is confined to his or her bed (that is, unable to get out of bed without assistance, unable to walk, or unable to sit in a wheelchair); or
- The patient is in need of vital medical services during transportation and such mobile health services are only available in an ambulance (e.g. monitoring of vital signs, administering IV medications, etc.)
Additional rules apply when the patient lives in a skilled nursing facility and receives a doctor’s order for scheduled and/or unscheduled trips to or from healthcare services.
A Guessing Game with a Chilling Effect
Ambulance fraud defense often comes down to the question of medical necessity. But federal law enforcement agents are not doctors. Nor, for that matter, are most of the people involved in making emergency transport decisions.
Patients do not always know if they are experiencing a medical emergency, and the mere possibility of an emergency means there isn’t time to figure it out before deciding on ambulance transport. Those decisions must be made by the patients and the non-M.D. healthcare providers who respond at the scene.
The question of whether a patient is truly confined to their bed can be just as unclear. What if a patient is technically able to get out of bed, but doing so is ill advised? Likewise, some patients are more bed-ridden on some days than others.
When federal agents routinely second-guess the decisions of emergency healthcare providers, they create a chilling effect, whereby EMS and other professionals may be reluctant to provide critical care (including ambulance transport) for fear of a fraud charge after the fact. This, in turn, endangers patients and complicates an already challenging decision-making process for the emergency responders who must weigh the threat of a fraud charge against the threat of liability for inaction.
Contact Our Experienced Ambulance Fraud Defense Legal Team Today
Ambulance fraud investigations aren’t always obvious. Your company could be under investigation without your knowledge. The government routinely monitors incoming invoices, looking for patterns or outliers that might suggest deceptive billing or unlawful kickback arrangements.
Agents also encourage patients, employees, and business partners to come forward with evidence of potential fraud, even incentivizing qui tam lawsuits by allowing plaintiffs to keep part of the government’s recovery (which can add up to millions of dollars).
What is clear is that federal agents are keeping a close and watchful eye on ambulance companies across the country, especially in large cities where Medicaid and Medicare benefit recipients are concentrated most heavily.
If you currently own, operate, or work for an ambulance company, we encourage you to remain extremely vigilant. Company owners and executives might consider contacting an experienced ambulance fraud defense attorney for ongoing compliance advice and strategies for avoiding audits or investigations.
If you have already been accused of defrauding the government (or a private healthcare insurance provider), an ambulance fraud law defense attorney at Oberheiden, P.C. can help. The sooner we can get involved, the better. Please contact us right away.
Oberheiden, P.C.
Compliance – Litigation – Defense
(888) 356-4634
This information has been prepared for informational purposes only and does not constitute legal advice. This information may constitute attorney advertising in some jurisdictions. Reading of this information does not create an attorney-client relationship. Prior results cannot guarantee a similar future outcome in your case. Oberheiden, P.C. is a Texas firm with headquarters in Dallas. The attorney on record limits his practice to federal law.

Peer-rated with the highest level of professional excellence, former federal prosecutor Lynette Byrd focuses her practice on white collar criminal defense, Civil Investigative Demands (CIDs), whistleblower cases, government investigations, healthcare litigation, as well as CMS and insurance audits.